Refund policy

All Sales Are Final

At Gracefully Outlawed, we make every piece with care and intention. Because our jewelry is handcrafted and our press-on nails are for personal use, we do not accept returns or exchanges.

Please take a moment to review product details, sizing, photos, and care instructions before placing your order.

Press-On Nails

All press-on nail sales are final due to the personal nature of the product.

We do not accept returns or exchanges for:

  • Incorrect nail sizing selected by the customer
  • Change of mind
  • Color, length, or shape preferences
  • Design preferences
  • Failure to follow application or removal instructions
  • Normal wear and tear
  • Damage that occurs after delivery or application

We strongly recommend reviewing our sizing information before ordering. If you're unsure of your size, please contact us before placing your order.

Jewelry

Because each piece is handcrafted, jewelry purchases are also final sale.

We do not accept returns or exchanges due to:

  • Change of mind
  • Personal preference
  • Incorrectly selected size
  • Normal wear and tear
  • Tarnishing or damage resulting from improper care

Please review the product description, measurements, photos, and care instructions carefully before purchasing.

What If Something Is Wrong With My Order?

While we don't accept returns or exchanges, we absolutely want to know if there's a problem with an order.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery at [your contact information].

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

We'll review the situation and determine the appropriate resolution. If the issue resulted from an error on our end, we will work with you to make it right, which may include a replacement or refund.

Before You Hit “Order”

We want you to love what you receive. If you have questions about sizing, materials, colors, designs, or anything else before ordering, reach out to us. We're happy to help.

Choose it. Wear it. Make it yours.
And thank you for supporting two makers doing things their own way.